SERVICE & SUPPORT

Service & Support

Machine selection, product trials, installation, commissioning, training, after-sales service and spare parts.

Rentian provides project communication, product trials, installation, commissioning, operator training and after-sales support according to the equipment and project scope.

Service Scope

Machine Selection and Product Trials

Selection requires product properties, packaging format, pack weight, target speed and site conditions. Custom projects can be tested with actual products and materials.

  • Prepare product, packaging material, pack weight and speed
  • Verify metering, feeding and package quality
  • Confirm the main machine, metering and auxiliary units
Contact the Project Team

Installation and Commissioning

Equipment is installed, connected and adjusted according to the machine configuration and site conditions.

  • Confirm equipment position, utilities and interfaces
  • Complete installation, line connection and basic parameter settings
  • Verify operation and package quality with actual product
Contact the Project Team

Operation and Maintenance Training

Training covers start-up, shutdown, parameter settings, format changeover, cleaning, maintenance and basic troubleshooting.

  • Start-up, shutdown, settings and format changeover
  • Routine cleaning, inspection and basic maintenance
  • Common faults and initial corrective actions
Contact the Project Team

After-sales and Spare Parts

For service and spare-parts enquiries, provide the machine model, operating condition, photos or video, and the original part dimensions and location.

  • Operating issues and fault support
  • Maintenance advice and wear-part confirmation
  • Spare-part photos, dimensions and installation position
Contact the Project Team
CONTACT

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